Thứ Năm, 23 tháng 2, 2012

Some ideas about the monitoring the use of Internet of the employees


In my opinion, monitoring employees during working hours in companies is essential. However, one important thing is that keeping the balance between guarding security and personal privacy. So, let me give some ideas about monitoring employees in accessing the internet network.
1. Giving the staff advance notice of the monitoring plan and receiving their feedback:
Bosses should explain to their staff about the monitoring software and the information which this software can give network administrators and some other managers. They should notify clearly the specific benefits, such as increasing productivity, improving safety and reducing concerns about internal fraud or other risks, otherwise it is certain that there is a strong response from their staff.
2. There are clear and specific guidelines about what behavior is not acceptable:
Outlining all situations which may occur is not possible. If the bosses plan to filter out a few specific sites, such as pornography, gambling or even other job sites, there is no reason to hide this with their staff. The employees will work better and be more responsible, if the bosses give them the more specific and clear instructions about inappropriate behavior. So the employees will know when they violate the rules of the company. As for personal e-mail or IM messenger, many employees may not realize that the personal messages not be encoded may be monitored. Please inform them about this.
3. Balancing reasonably between security and privacy:
It is clear that surveillance is not only simple to see if there is someone to edit the curriculum resume to send to a bigger company or not, but also to protect the company from leaking internal information to the competitors, to limit hackers or viruses, to avoid the abuse and the actions or behavior are not well suited, or even the security of both countries. However, the bosses should keep in mind that the excesses of employee monitoring can lead to contradictory results - such as this might be evidence against the company in litigation related legal.
Hopefully with a thorough consideration before progress of the monitoring the use of Internet in the company, the managers will achieve positive results. As a result, they can restrict and eliminate frauds, risks in business as well as inappropriate behaviors. On the other hand, they can significantly increase productivity and morale of their employees.

4 nhận xét:

  1. Hi, nice blog. I definitely agree that it is necessary to announce to staff, that they are being monitored and explain them reasons for that and consequences of their behaviour. I would mention that as you say balancing reasonably makes sense for me, I think that everything that would be exaggerated won’t bring positive result.

    Trả lờiXóa
  2. Dear colleague and neighbour, nice to visit your blog. When I now read your comments to this articel I thought about the importance of not only setting up rules and communicating them to your employees. I think it´s also importand to decide and agree with the employees representatives what the consequences will be if a rule is broken.

    Trả lờiXóa
  3. Hello Huong. Three tips: Giving the staff advance notice of the monitoring plan and receiving their feedback; there are clear and specific guidelines about what behavior is not acceptable; Balancing reasonably between security and privacy. I have learnt from your comments. I can use the tips not only in using internet but also in another privacy. Because the fact that bosses use software to monitor the employers’ efficiency is popular tendency over the world.
    Best regards,
    Minh Dao

    Trả lờiXóa
  4. I like your reaction and angle on the article. when reading it I think of the communication between management and staff. in community they can reach a level that both parties agree to. then the staff and management is satisfied both with consequences and the monitoring.

    Trả lờiXóa